More on American Airlines

Tired of taking heat for refusing to waive extra baggage fees for soldiers, American Airlines has finally caved.

“We always understood that soldiers traveling on duty were reimbursed by the military for the fees on required excess baggage. However, after recently hearing of the burden the military reimbursement process put on soldiers traveling to war zones, the choice for us to forgo payment for a third checked bag from the Department of Defense was clear,” said Tom Del Valle, American’s Senior Vice President — Airport Services in a press release.

… aren’t we surprised? Regardless, glad to see they acted.

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~ by ofia on August 14, 2008.

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